As a global Salesforce partner with a proven track record, we drive business transformation with deep-rooted consultancy, state-of-the-art tech advisory, and scalable solutions.
MULTI-CLOUD CUSTOMER EXPERIENCESOLUTIONS
We are here to help you transform your business and customer management. In addition to technology delivery, we also help with strategic changes and service design - so that they have real added value.
CX Consulting
Technology Advisory
Digital Innovation
Scalable Solutions
We refine your business operations & boost customer engagement. By enhancing sales management, boosting revenue generation, streamlining marketing automation, and providing omnichannel support, we empower you to delight your customers like never before.
- 01
Marketing
We provide personalised MarTech solutions that use Salesforce's suite, AI insights, and data expertise to optimise engagement, seamlessly integrate, and make data-driven decisions to increase conversions and revenue.
- 02
Sales
We leverage AI analytics and Salesforce Revenue Cloud to enhance sales, streamline processes, and gain customer insights. Prioritising exceptional experiences, we boost efficiency through automation and real-time reporting.
- 03
Service
We offer seamless, personalised omnichannel support with optimised workflows, a knowledge base for quick solutions, and automated tasks for prioritised customer satisfaction through Service Cloud.
- 04
Data
We pioneer the power of the Salesforce Data Cloud. Fully integrated with the Einstein 1 Platform, it allows any external data lake or warehouse to fuel actions and workflows within your CRM directly and unite entire organisations around the customer.
180+ Salesforce Certifications
With over 180 Salesforce certifications, our consultants specialise in complex multi-cloud implementations that deliver results.
We love all Salesforce clouds. We have vast experience from around the world, helping unite entire organisations around the customer, enhancing experiences and fostering growth.
Technologies we thrive on:
Technologies we thrive on:
Salesforce Financial Services Cloud
Salesforce Revenue Cloud (CPQ & Billing)
Salesforce Service Cloud
Salesforce Data Cloud
Salesforce Industry Cloud
Salesforce Marketing Cloud
Salesforce Media Cloud
Mulesoft
Talkdesk
JustOn
Business sectors we know like our own:
Business sectors we know like our own:
Finance & FinTech
Real Estate
eCommerce
Education
Technologies
Telecommunications
We were known as bluez.io.
Founded in 2019 in Sydney & Prague, we specialise in complex multi-cloud implementations that deliver results globally. In 2023, we joined the FLO group.
We help to innovate and take care of the customers of the great companies such as:
"Major players are now searching for transformation activities that will bring results quickly. We are capable of reacting to this change. We have the right skill set, tools, and processes that meet their expectations and will move them to the new generation of business."
Marián Grofčík
Chief Digital Experience Officer
What's hot in the community?
We occasionally reflect on what is happening in the world of customer experience – and Salesforce in general. Here you can find some of our insights:
FLO Strengthens its Team with Karel Šťastný from Salesforce and David Bárta from Publicis
(Salesforce)
Behind the Scenes at Dreamforce 2024
(Salesforce)(Data Cloud)
How we became Data Whisperers: Our Salesforce Data Cloud Day Adventure in Warsaw
(Salesforce)(Slack)