FLO AX (FLO AI Experience) is FLO's AI practice, led by Marian Grofcik, Head of AX. It covers the full arc of enterprise AI: strategy and readiness, rapid build, infrastructure, academy and adoption, all vendor-independent and governance-aware.

How is FLO AX different from FLO CX?

FLO CX delivers enterprise AI-native delivery primarily on Salesforce. FLO AX covers AI more broadly: strategy, rapid build, infrastructure, academy and adoption across a client's whole business, independent of any single platform or vendor.

What has FLO AX shipped?

FLO AX built a production-ready internal App Portal in two weeks using its Multi-Agent Delivery Architecture, with 90% of the work run by an AI agent pipeline and 10% senior human orchestration. That work would traditionally take 3 to 6 months and around €100,000 in engineering. Source: FLO internal build, 2026.

Is FLO AX tied to a specific AI vendor?

No. FLO AX is completely vendor-independent: no reseller margins, no platform incentives, no bias. It recommends and builds with whatever is right for the client.

Who leads FLO AX and how do I get in touch?

FLO AX is founded and led by Marian Grofcik, Head of AX. Contact team@weareflo.com.

FLO AX: AI Experience

FLO AI Experience

We take enterprise AI past the pilot: deployed, governed, and actually used. FLO's AI practice spans strategy, rapid build, infrastructure, academy and adoption.

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What we do

Strategy to shipped,
and adopted.

Five services across the AI arc. Take one, or the whole arc, from finding where AI pays, to building it, to making it stick.

How we deliver

AI does 90%.
The 10% is everything.

Most AI builds fail the same way: one person, one giant prompt, no senior review, and a result that never scales. Our Multi-Agent Delivery Architecture splits the work across agents and keeps senior humans on the decisions that determine what gets built, and whether it can be trusted.

90% · AI execution

The multi-agent pipeline

Requirements mapped to technical design
Phased, modular build
Continuous automated testing
Documentation and handover, ready to own

Business Analyst Solution Architect Delivery Manager Coding agents Testing agents

10% · Senior humans

The judgment layer

Which problems are worth solving
Architecture and security signed off
Steering every loop toward value
Change management & adoption

Where the judgment lives

Why FLO AX

The technology is the easy part.
The judgment is the rest.

Anyone can stand up an app now. The hard part is building something that scales, earns its keep, and that people adopt without destabilising the systems around it. That takes experience, a proven delivery framework, and disciplined change management. That is where FLO AX is built differently.

Vendor-independent by design. No reseller margins, no platform incentives. We recommend and build with whatever is right for you.

Trainers who build. The people who teach are the people who advise and deliver, drawing on engagements in flight, not theory.

Adoption led by psychologists. Qualified organisational psychologists embedded from day one, owning the human side of every rollout.

The whole of FLO behind it. Data, CX and BX on the same team. You keep the build, the knowledge, and your independence.

How we think

How we work. What we won't bend on.

The principles underneath every FLO AX engagement.

Fast to build is not the same as worth building. AI-driven development has to be revenue-driven. We aim the effort at the work that returns the most.

Adoption is the whole game. Change management is where most AI projects die. We don't skip it. We lead with it.

We build it before we sell it. We ran the Multi-Agent Delivery Architecture on a real internal build first. Shipped, measured, in production.

Vendor-independent, always. No reseller margins, no platform incentives. The recommendation is whatever serves your business.

Build it, transfer it, no lock-in. We transfer the knowledge and stay on call. You keep us by choice, never by need.

About FLO

Leading tech and human ingenuity. Delivered with a boutique mindset.

Powered by AI, inspired by humans. FLO brings together 150+ experts across Europe and Australia, working as close-knit teams so strategy, delivery and data move as one. AX is the newest of those teams.

AX AI ExperienceFLO's AI practice: strategy, rapid build, infrastructure, academy and adoption across your whole business. You're here. BX Brand ExperienceBrand strategy, communications and digital products that make the work resonate. CX Customer ExperienceEnterprise Salesforce delivery connecting marketing, sales, service & commerce. Home of AI-Native Delivery. D&T Data & TechData platforms, intelligent automation and the agentic systems this work runs on.

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